Política de envío

Shipping Policy

Processing Time: Orders are processed within 3 business days of receipt. Processing times may vary during peak seasons or sales events.

Shipping Costs: Shipping costs are calculated based on the shipping method selected and the destination of the order. The total shipping cost will be displayed at checkout before you confirm your purchase.

Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.

Shipping Delays: While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We are not responsible for delays caused by third-party carriers.

Incorrect or Missing Addresses: Please ensure that your shipping address is accurate at the time of order placement. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

International Shipments: For international orders, please note that customs fees, taxes, and import duties are the responsibility of the recipient. These charges are not included in the shipping cost and may be assessed by the destination country’s customs authorities.

Contact Us: If you have any questions regarding your shipment or need assistance, please contact our customer service team at info@rencraft.ca.